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How to Contact Us

We accept inquiries regarding repairs and services for Sigma Electronics products. Please check the frequently asked questions below first. If your question is not resolved, please contact our Customer Support Center or use the inquiry form.
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Customer Support Center
Phone Inquiries
0865-42-6055
FAX Inquiries
0865-42-6067
Mon
~
Fri
8:30-12:00
13:00-17:30
(Excluding holidays and company days off)
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Inquiry Form
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Frequently Asked Questions

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About Field Balancers

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What FB model is suitable for grinding wheel balance correction on internal grinding machines?
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What FB model is suitable for grinding wheel balance on form grinders, surface grinders, cylindrical grinders, and centerless grinders?
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What FB model is suitable for spindle balance correction on machining centers?
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What FB is suitable for balancing chucks or variable-diameter chucks on NC lathes?
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What are the differences in performance by balancer model?
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What is the rotation speed range of Sigma balancers?
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Are there models with built-in USB communication ports?
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Are there models with built-in USB memory ports or microSD card slots?
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Are there models with a built-in printer?
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Are there products equivalent to those from other manufacturers?
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What is FFT analysis and how is it used?
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What is a time waveform and how is it used?
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Are there FBs with English screen display? Are instruction manuals also available?
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How do you switch to the English screen?
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What are the packaging dimensions and weight?
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What is the calibration cycle for balancers?
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Is it possible to borrow a demo unit?
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Are loaner units available during the calibration period?
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Where should calibration items be sent?
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I want to take a balancer overseas. Is it possible to issue a non-applicability certificate?
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What is the price of an FB?
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What is the price of a VM?
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I would like to perform balance correction on an actual machine. Is a free demo possible?
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I would like to purchase through a trading company. Can you introduce one near ○○?

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About Accessories

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How many vibration sensors are included?
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How far can the rotation sensor tip be from the reflective mark?
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Are there waterproof/oil-resistant FBs and vibration/rotation sensors?
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About the use of insulation studs (RS171D) for vibration sensors
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Precautions for installing vibration sensors
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Precautions for installing rotation sensors
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If vibration/rotation sensors or cables break, can they be purchased immediately?
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Where can I buy reflective seals?

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About Balance Correction

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What is the procedure for balancing with an FB?
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How should the number of correction planes be selected?
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About the calculation method for trial weight mass
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Is it possible to measure the balance of individual parts using an FB on an existing lathe?
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What is polar coordinate correction?
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What is equal-division force correction?
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What is unequal-division correction?
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What is balance correction using the opening angle calculation method?
logo
Customer Support Center
Phone Inquiries
0865-42-6055
FAX Inquiries
0865-42-6067
Mon
~
Fri
8:30-12:00
13:00-17:30
(Excluding holidays and company days off)
logo
Inquiry Form
q
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